Email marketing that

We craft campaigns that feel personal, not promotional – building relationships, driving engagement, and turning subscribers into loyal customers.

What is email marketing?

Email marketing is one of the most effective ways to stay connected with your audience – and turn interest into meaningful action. It’s not about sending more emails, but about sending better ones. Ones that sell.

Whether you’re welcoming new subscribers, sharing updates, or launching a campaign, every email should:

Email Marketing

We combine insight, design and strategy to help you use email as a true relationship-building tool – one that nurtures trust, drives results, and keeps your brand front of mind.

Why email marketing matters

Done right, email marketing is one of the most powerful and measurable ways to grow your business. It keeps you in touch with your audience, strengthens loyalty, and delivers some of the highest returns of any marketing channel.

Reach

Email lets you speak directly to people who already care about your brand - no algorithms or ad spend required. It’s personal, cost-effective, and easy to measure.

What we do

We develop segmented lists and tailored content plans, so every message reaches the right people at the right time using language that your audience connects with.

Engagement

Regular, valuable content keeps your brand at the front of people’s minds - building trust and encouraging repeat visits, clicks and sales.

What we do

We create compelling email designs, copy and calls-to-action that spark interaction and make subscribers look forward to hearing from you.

Growth

Email marketing can drive leads, boost conversions and grow your customer base - all while giving you clear data on what’s working.

What we do

We track performance, refine campaigns and integrate automation tools to keep your results improving month after month.

Our approach

Every campaign starts with understanding your audience – what they care about, how they communicate, and what makes them take action. From there, we design and deliver purposeful emails that get results, backed by clear reporting and continuous improvement.

1. Discover

We get to know your goals and audience.

We start by understanding your brand, your tone of voice and your customer journey – identifying what your audience needs to hear and when.

2. Design

We bring your message and vision to life.

From creative layouts and strong copy to eye-catching subject lines, we make sure your emails look great, sound like you, and feel effortless to read.

3. Deliver

We send smarter messages, not just more.

Our campaigns use segmentation, scheduling and automation to ensure every message lands at the right time for maximum impact.

4. Refine

We look at the stats, learn, test and improve.

After each campaign, we review performance data, identify what worked best, and fine-tune your approach — so your results keep getting better.

Ready to make your emails work harder for you?

What's included

Every organisation’s goals and audience are different, so we tailor every email marketing package to fit. Whether you need a one-off campaign, a full automation setup or ongoing support, we’ll build a plan that matches your ambitions and capacity.

Our typical service includes:

Email graphic

What Our Clients Say

From our base in Bristol, we work with clients across the UK and around the world – from small independent businesses and talented self-employed traders, to charities and not-for-profits, health organisations and more, as well as larger internationals.

We’re proud to get to know and support each one of them, helping them to build stronger relationships with their audiences through thoughtful, effective email marketing and other areas of marketing support.

Our clients trust us not just for results, but for the way we work: open, collaborative and focused on what really matters to them. 

Here’s what a few have said about their experience with Fan The Flames

Jonny BruceJonny Bruce
14:26 09 Jun 22
I’ve been working with Fan The Flames Marketing & Design to build my social media presence for a couple of years now, and I must say the service and level of professionalism is excellent. I was doing all my own social media previously and now they’re managing it, the number of followers has grown massively, as has the number of new clients I get as a results of the posts they create for me. Their graphic design and video editing are also great, highly recommended.
Cheryl GearyCheryl Geary
10:40 03 Jun 22
A Fantastic Personalised and Professional service!Eve is great to work with and really take care in her work.Although we are at the start of our journey with Fan the Flames, we couldn’t recommend her and the team enough!
Andy WilsonAndy Wilson
16:06 19 May 22
I was looking for a social media and marketing agency in Bristol that I could reply on to get solid results for a while, and Fan The Flames Marketing & Design have been great. Their social media management, lead generation services, and Google ads have exceeded expectations, and really helped to grow the business. Communication is always quick and the team are always happy to help with any questions I have. Thanks for your support over the last year!
Rob HellierRob Hellier
10:57 31 May 19
Working with Eve on our marketing was a real pleasure.She was able to help us with all aspects of our graphic design and came up with some really interesting and useful ideas.We then worked with Eve to deliver the agreed on marketing messages and digital design work across our websites, social media and physical print.I strongly recommend you get in touch with Eve @ Fan The Flames to help your business. We look forward to working with her again on our next campaign.
Helen TeasdaleHelen Teasdale
17:08 20 May 19
A completely efficient and imaginative response from Eve at Fan The Flames. Her areas of expertise such as marketing, graphic and web design are impressive. We also found her organisational skills with social media to be valuable, helping us gain and maintain market share. I would highly recommend Fan The Flames and enjoyed working with Eve
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FAQ

Once you are happy for us to get started, we align your personality, brand, and goals and begin a social media audit. We then develop a strategy for your brand and get started on content creation and your social media management.

Our 7 Day Social package offers an insight into our tried and tested process that we find works well for those who enjoy sharing their value on video, but don’t have time to have much more input that than. You simply submit one short video per week, and from that, we create an entire week’s content including video, graphic, and text posts optimised for each of the main social channels.

For those who have more of an idea of the specifics of what they would like on their social channels, whether that’s more or less social channels or posts per week, or different types of posts to promote specific programmes and services, we also offer bespoke packages to fit your needs.

These packages are designed for full customisation and development so that whatever your budget, we can help you grow online. Our clients will never be tied down to long-term contracts as we want to you want to work with us, and believe strongly that you will see the power and value in what we do, so all our social media packages are monthly rolling contracts.

No matter what your brand is, our professional social media team focuses on your unique business and its sector to find and grow your target audience. We have experts within our teams with years of experience marketing businesses and brands including fintech, coaching, health & wellbeing, ecommerce, SAAS, property, podcasts, and more. With our approach, we help brands like yours build awareness and drive leads to your website.
There actually isn’t a universal answer for this question, because this depends on your business, where your ideal clients spend their time, and your goals. By understanding your unique business, we can determine which social media platforms will be the most effective to accomplish your goals. This is one of the first points we will discuss with you in the consultation process to ensure the success of your social media campaign.
Some of our clients have incomplete social media accounts or haven’t yet set-up any social media accounts when they start their journey with us. As soon as we get started, our experts will review what you have, and create, design, and optimise everything you need ready for us to run campaigns from your social accounts.

More Services

Looking to build on your email marketing? We offer a full range of marketing and design services to help your brand grow – from SEO and social media to web design, content creation and paid campaigns.

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